for taking that call
We understand that must have been a difficult call to take,
make sure you put your self on hold via your Call Handling portal so that we can process the call.
First take a minute to catch your breath, take a drink or get some fresh air.
Please make contact with the Manager on call to let them know you have taken a crisis call and they will let you know how to proceed.
Managers on call -
Mon - Fri AM ----- Rivki - 07547313310 + Freidi - 07563051580
Mon + Wed PM ----- Freidi - 07563051580
Tues + Thurs PM ----- Rivki - 07547313310