How We Can Support You
Call our free phoneline
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All calls can be made anonymously, ensuring your privacy and confidentiality. Our trained operators are ready to provide guidance and support, connecting you with specialised therapy services promptly and efficiently. We understand the urgency and importance of accessing the right help, and our team is here to assist you in finding the appropriate resources for your needs.
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Call us Monday to Friday 9.30am - 11.30am and Monday to Thursday 8pm - 10pm.
0300 222 5764
Email us
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If you find it challenging to have a private conversation or prefer to express your thoughts in writing, we understand and respect your needs. You can contact us via email, and one of our trained support team members will reach out to you within 24 to 48 hours. This allows you the space and time to communicate your concerns and receive the support you seek while maintaining confidentiality and convenience. We are here to assist you in the way that feels most comfortable for you.
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Our Care Pathway
We are committed to providing timely and effective support to our clients. Upon initial contact, our goal is to conduct a thorough assessment and develop a personalised treatment plan within 72 hours.
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To ensure comprehensive care, we collaborate closely with healthcare professionals and community organisations. By coordinating with these trusted partners, we strive to address all aspects of a client's recovery journey.
First Contact
Clinical Review
Care Coordination
In-House Therapy
Tracking & Referral
Our strictly confidential Information & Referral line runs Monday to Friday, allowing our trained call handlers to sensitively capture case details
Cases are rapidly reviewed by our clinical team who construct the best support plan for each individual.
Each case is allocated to a case manager who acts as an ongoing point of contact and who ensures that Menucha provides the physical support and care needed to support the whole family during recovery.
Menucha provides culturally appropriate in-house therapy via our team of carefully selected therapists who have trained and are specialising in Perinatal Mood Disorders (PMDs).
Menucha collaborates with external Perinatal Health Care Providers and where necessary can refer and signpost cases for additional help, all the while tracking and advocating.